Q1,who is heypack? hey:Heypack is a professional package supplier to cosmetic ,skin care ,face care ,body care , beauty ,care spa ,natural products and fragrance industry. Q2.can you help me to find the product which i cann't find on your website? hey:Definitely yes,Heypack team are very pleased to develop specially package with you , we will work with you to find satisfied product. Q3.Can I get some sample before place order and how long for a sample? hey:Yes, and sample are always free, Delivery time 1-3 days,If customtomized samples, Cost are various according to your art work. 7-15 days for pre-production sample Q4.Can you label or decorate the pacakge ? hey:Yes, we can. We could offer various printing ways: the screen printing, hot stamping, offset printing, labeling and etc Q5.How long can i expect to receive my goods after i place order? hey:Our production time are always 20-25days after pre-production sample confirmation .
Q6.What's your packing method? hey:Heypack provide standard export carton packing to make sure safety delivery . We also accept the special packing method according to customer's design Q7.How do you ship the finished products? hey:Heypack could provide any kinds shipping way for customer . By sea By Plane with FCL or LCL.and By counters: TNT/DHL/FEDEX/UPS.etc
Q8.the way of payment? hey:We accept payment as the following,30% T/T deposit, 70% balance before delivery 30% T/T deposit, the balance L/C 100% TT in advance,Western Union/ Paypal for small amount payment. Q9. How do you control the quality? hey:We will make samples before mass production and test them ,after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing.
Please feel free to contact us for any other questions!